Recent reports from April 2026 indicate allegations of racial profiling and discriminatory behaviour by security staff at the Shoppers Drug Mart in Ottawa’s Rideau Centre. There apparently have been reports and observations of customers being aggressively followed and watched, highlighting concerns regarding unfair treatment of racialized individuals. 

• Recent Incident: A report indicates that a customer experienced aggressive surveillance by a security guard at the Rideau Centre Shoppers Drug Mart while shopping, with the guard justifying it as "doing their job," according to Tobj.ca.
• Context: The incident, reported by a legal professional, suggested a disconnect between the company's stated policies and the experience of consumers.
• Broader Context: While specific to the Rideau Centre, these reports are part of wider discussions around racial profiling in retail environments.